Marketing is a Process

By Patrick McFadden

In my work as a marketing consultant I often meet with not-for-profits to discuss, “how they are building awareness and visibility for their  services?” What I end up finding is that their mindset toward marketing is a one time deal, I call it the “shotgun approach.”

They believe that you can run an ad, hand out a brochure, follow-up, host events, etc. just one time and that will put them in the top-of-mind position with community supporters, donors, service users etc. My answer is always no, no, and no! What would happen if you took only one breath? You would die. The same is for your marketing. One time marketing is “death marketing.”

Marketing is truly a process. The process of helping potential customers find your company – often before they are even looking to make a purchase – and then turning that early awareness into brand preference and, ultimately, into leads and revenue. In essence, it’s about bringing prospects to your front door and then nurturing them through the sales process.

Online this process involves creating compelling content and resources, your potential buyers are likely to search for before they know they have a problem your company can solve. These resources can include:

  • blog posts,
  • e-books,
  • podcasts,
  • guides,
  • infographics,
  • statistics,
  • webinars,
  • videos,
  • white papers,
  • checklists,
  • case studies,
  • and more.

Offline this process involves communicating valuable information, trends, news ,etc. in the places where your potential buyers are likely to hear or read it and getting your message directly in their hands. These resources can include:

  • direct mail,
  • business networking,
  • PR,
  • marketing material,
  • product samples,
  • local press releases,
  • radio,
  • TV,
  • outdoor media,
  • speaking,
  • contest,
  • coupons,
  • trade shows,

These are just a few ideas to use. Find the ones that work for you and implement them. If they work , repeat them, like your breathing. If they kind of work, fix them, then repeat them. If they don’t work , get rid of them and do something that works. It’s a process.

Question: Which one, two or three of these ideas are you going to carry out?

About the author:  Patrick McFadden is Cause and Effective’s Marketing Advisor and is the author of the  Indispensable Marketing Blog. You can also follow him on Twitter.

About B-Cause

B-Cause is published by Cause and Effective. We help good causes find and attract effective leaders.

Thats our take on things. Over to you, please add to the discussion.

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