Can Your Organisation Tell a Story to Save Itself?

By Dennis Fischman

scheherezadeHave you heard the tale of Scheherazade? She was a noble lady who married the king of Arabia.  Her new husband had a grim habit: marrying and killing off a wife every night. Scheherazade’s  beauty couldn’t save her, but her stories did. Night after night, she told him one fascinating story after another, always ending with a teaser or a cliffhanger.  The king kept her alive another day…to hear the end of the story. After 1001 nights, he had fallen in love with her and remained faithful the rest of his days.We all love stories–but many not for profit organisations can’t tell their stories to save themselves.  Is yours one of them?  Here’s how to become the Scheherazade of cause-based organisations.

Six stories your nonprofit should tell

Andy Goodman believes there are six stories every organisation should be ready to tell.

  1. The nature of our challenge story: This story describes the problem that you are trying to address with your programs/services. “Too often, we express this as a number,” warns Goodman.
  2. The creation story: This is the “how we started” story. “It’s primarily for internal use,” Goodman says, “but I think everybody who works in an organisation should know it.”
  3. The emblematic success story: This story shares your unique approach and why it works.
  4. The values story: These are the stories through which your organisation shows how it lives out its core values
  5. The striving to improve story: This story is for internal use and says “sometimes we fall short, sometimes we outright fail, but we always learn from our mistakes and do better next time,” Goodman says.
  6. The where we are going story: This is a story that says if your organisation does its job right, this is what it will look like in five to 10 years.

Some of these stories are for your stakeholders.  Some are for your Board, staff, and volunteers.  All of them say more about your organisation than any mission statement or set of numbers can do alone.

Put it in writing

Sometimes you’ll tell your story in person, or on video, or through graphics.  Often, you’ll tell it in writing.  When you do, heed these 10 Tips for Writing Your Nonprofit Story from Network for Good.  I particularly like #7!

Thats our take on things. Over to you, please add to the discussion.

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